Privacy policy
Privacy Policy
Last updated: October 19, 2026
Festive Fir operates festivefir.store and uses Shopify to provide our online store. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, or contact us.
Information We Collect
Depending on how you use our store, we may collect:
• Your name, email address, telephone number, billing address, and shipping address.
• Order, transaction, return, and customer-support information.
• Account details and preferences.
• Device, browser, IP address, cookie, and website usage information.
• Information you voluntarily provide when contacting us.
Payment information is processed by our payment providers. We do not receive or store your complete payment-card number.
How We Use Personal Information
We may use personal information to:
• Process payments and fulfill orders.
• Arrange delivery, tracking, returns, and refunds.
• Provide customer support and respond to inquiries.
• Maintain accounts and remember customer preferences.
• Detect fraud, protect our store, and improve security.
• Analyze and improve our website, products, and services.
• Comply with legal and regulatory obligations.
• Send marketing communications when permitted.
You may unsubscribe from promotional emails using the unsubscribe link contained in those messages.
How We Disclose Information
We may disclose personal information to Shopify and service providers that help us operate the store, including payment processors, logistics providers, analytics providers, customer-support providers, advertising partners, and fraud-prevention services.
We may also disclose information when required by law, to protect legal rights, to investigate suspected fraud or misuse, or in connection with a merger, sale, or other business transaction.
Shopify
Our store is hosted by Shopify. Shopify collects and processes information to provide and improve its services. Information may be processed outside your country.
For information about Shopify’s privacy practices, visit:
https://www.shopify.com/legal/privacy/consumers
For privacy requests relating to information processed by Shopify, visit:
https://privacy.shopify.com/
Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to operate the website, remember preferences, measure performance, prevent fraud, and support advertising.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
Your Privacy Rights
Depending on where you live, you may have rights to:
• Request access to personal information.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Obtain a copy of certain information.
• Opt out of certain targeted advertising or data sharing.
• Withdraw consent where processing is based on consent.
We may need to verify your identity before completing a request. We will not discriminate against you for exercising applicable privacy rights.
Children’s Privacy
Our store is not intended for children, and we do not knowingly collect personal information from children under the age required by applicable law.
Data Security and Retention
We use reasonable safeguards designed to protect personal information. However, no transmission or storage system is completely secure.
We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.
International Transfers
Personal information may be processed in countries other than the country where you live. Where required, appropriate legal safeguards will be used for international transfers.
Third-Party Links
Our website may contain links to third-party websites. We do not control and are not responsible for their content, security, or privacy practices. Review their policies before providing information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable requirements. The updated version will be posted on this page with a revised date.
Contact Us
For privacy questions or requests, contact us at:
Email: sumaiya389059@gmail.com
Website: https://festivefir.store