Terms of service

Terms of Service

These Terms of Service govern your use of festivefir.store and purchases from Festive Fir. By accessing this website or placing an order, you agree to these terms.

Store Use

You may use this website only for lawful purposes. You must not interfere with website security, attempt unauthorized access, introduce malicious code, or use the service to violate the rights of others.

Products and Information

We make reasonable efforts to display product descriptions, dimensions, colors, prices, images, and availability accurately. Product appearance may vary slightly because of lighting, screen settings, and normal manufacturing differences.

We reserve the right to correct errors, update information, modify products, or change prices without prior notice.

Orders and Payment

Submitting an order is an offer to purchase. We may decline or cancel an order because of suspected fraud, payment failure, pricing errors, inventory problems, delivery restrictions, or other reasonable operational concerns.

If we cancel an order after payment has been collected, the affected amount will be refunded to the original payment method.

Shipping and Delivery

Shipping is governed by our Shipping Policy. Delivery estimates are provided in good faith but are not guaranteed. We are not responsible for delays caused by carriers, customs, severe weather, incorrect addresses, or circumstances outside our reasonable control.

Cancellations, Returns, and Refunds

Cancellations, returns, and refunds are governed by our Return & Refund Policy. Customers must contact us before sending any return.

Third-Party Services

Our store is hosted by Shopify and may use third-party payment, analytics, advertising, customer-support, and shipping providers. These providers may have their own terms and privacy practices.

Prohibited Uses

You may not use the website or its content for unlawful, fraudulent, abusive, misleading, or harmful purposes. You may not copy, scrape, reproduce, resell, or commercially exploit website content without permission, except where permitted by applicable law.

Disclaimer and Limitation of Liability

To the fullest extent permitted by applicable law, this website and its content are provided without warranties beyond those expressly stated or legally required.

Festive Fir will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products, except where such liability cannot legally be excluded or limited.

Nothing in these terms limits any consumer rights that cannot legally be excluded.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

Changes to These Terms

We may update these terms by publishing a revised version on this website. Continued use of the website after an update constitutes acceptance of the revised terms, where permitted by law.

Contact

Questions about these Terms of Service can be sent to sumaiya389059@gmail.com.